We’ve had the pleasure of helping lots of people find their perfect property. Here’s what some of our previous clients have to say about working with us:
We have no hesitation in recommending Caroline of Signature Homes.
She is professional, friendly, very enthusiastic, knowledgeable and was extremely helpful throughout the whole sales process.
Many thanks Caroline for a job well done!
We had tried Estate Agents before and not really got on very well. Signature Homes was, from the outset, clearly different. Many agents passively sell homes - which amounts to not much more than listing it on Rightmove then waiting for the phone to ring.
Signature Homes approach was to get to know us and the house first and to think of ways of actively marketing it. We knew that only certain types of people would be interested so Caroline and Ollie discussed the sort of profile of the ideal buyer. This was a smart move as it kept away people who were never going to be interested in (in our case) a listed building that still needed a certain amount of work doing to it.
To sell a large complex house that has 350 years of history takes a diligent understanding of detail and a realisation that what is being sold is a life-style. Having clarified our approach to the market Caroline Deeprose organised for a 3-minute promotional video to be shot in the house to give a sense of the size, layout and possibilities it might offer a buyer.
The video was very professional, beautifully shot and, to our minds, the best way to position and differentiate the home in the market. The video offered a taster of what to expect so that internal desirable features might get to the fore - rather than the dry facts and figures.
Throughout the process Caroline and the team did a superb job of keeping in touch, keeping the dialogue going about marketing and worked in the background to find the right people to come and look. There was no sense of waiting but one of active engagement with a market they know well.
Throughout the process we dealt with Matt and Ollie, Directors of Signature Homes and Giggs and Co as well as Caroline. Emma is their dedicated sales progressor and became invaluable after the sale was agreed. Emma has the most unenviable job of all - chasing progress during the contract process once we had received an offer. When problems or questions arose in the chain - it was Signature Homes that we rang for help. They have extensive experience and were able to calm nerves at some points or (in background) to kick things into action.
We have already recommended Signature Homes to people we know who are thinking of selling.
We would like to express our thanks for your help last week in searching for a suitable home for our family when they come from America. It was useful that you took us on a viewing tour of three properties, one of which they had expressed an interest in beforehand.
It was an added extra that you personally drove us to each property, then took us around St. Neots and some of the villages in the vicinity, as it is an area unfamiliar to us, which helped us assess the towns properly. Through your help and guidance, we feel this locality has potential as a base for our family, especially being so near Cambridge.
We appreciated the time you gave us in answering our questions and nothing seemed too much trouble. Excellent service.
Signature Homes - In a sentence ‘Very well run, a breath of fresh air’.
Signature Homes value its clients to an unprecedented level which is something that is appreciated very much by me. They took the time to understand what my requirements were and as a result supported them all of the way through the process. If any problems or concerns (or as I would say ‘opportunities’) came along then that was owned too.
From the word go Signature Homes have been there for me, whether it is at the end of the phone, an email or text, support is a word that springs to mind but I believe a better word is ‘Foundation’ and that is because they really do ensure all of the process is sturdy and the clients introduced are of the right quality and value that nothing really falls down or that you feel let down.
I have built a relationship where we got to know each other very well but what also shines through is that Caroline actually cares about what she is doing and takes everything to heart and owns the relationship until a conclusion and result is found to satisfy all parties.
As we know, selling a house can be the most stressful time of your life. My dealings with agents in the past have been a nightmare! Them promising the earth, not being able to accompany viewings, not vetting people properly so you have time wasters!
But working with Signature Homes has been so different! With Caroline these issues are covered expertly, she was always available for viewings, showing buyers qround, even working hours and most agents would not even consider, even on a sunday!
Signature Homes keep you in the picture at all times, such as feedback within the hour after viewings, communication via text or emails, letting you know how your property is doing on the market and suggesting new strategies along the way.
Caroline always turns up on time looking smart, polite and equipped with the knowledge of your property. Signature Homes are part of the Giggs Group and together they have a morning meeting every day, keeping all the staff and offices up-to-date with what is happening.
I am very pleased in all aspects of my dealings with Signature Homes and highly recommend them.
After working with agents that simply wait for things to happen, we were delighted to find Signature Homes pro-active and energetic approach to marketing our home.
They have directed the campaign with flair and creativity - resulting in a terrific set of details and a video that shows the property in the right perspective.
Signature Homes work to find the most likely buyers for the property and actively work to get them to view the details (with which they are always impressed) and then to view the house. Signature Homes accompany every visit and helps the buyers to focus on the important questions.
We like working with Signature Homes. They are friendly, humorous and creative, but most particularly excellent at communication. Emails and phone calls are responded to almost immediately.
We would recommend Signature Homes to anybody selling a high end, historical (Grade I or Grade II listed), large or simply unique property. This is their speciality and the difference between them and your usual high street agent is vastly apparent from the moment you meet Caroline.